Appointments

The Counseling Center is open Monday-Friday from 8:30-5:00. You can schedule an appointment one of two ways:

  1. In-person: Walk in to The Counseling Center (3rd floor of Robert Scott Smalls Building) during business hours and ask to schedule an intake (new clients) or follow-up (existing clients) appointment.
  2. By phone: Call 843.953.5640 during business hours and speak to our front desk staff.

Appointments are scheduled as soon as possible based on both student and counselor’s availability. At your intake appointment, you will be asked to complete some computer forms before meeting with a counselor to discuss your concerns and goals. . The counselor will then share recommendations for services based on the information gathered. These recommendations might include short-term individual or group counseling at the Counseling Center, connecting with an off-campus provider for treatment, referral to alternate campus resources, or a combination of these.

Cancellation/No-Show Policy

Due to the high demand for services offered by the Counseling Center, missed appointments or arriving late results in lost opportunities for counselors to work with other students who might need help. If you are unable to keep your appointment, please call to cancel at least 24 hours in advance so another student can use that time. A pattern of cancellations or same-day rescheduling might result in a referral to an outside provider. 

-       A $25 fee will be charged to your registration account if:

  • You do not attend a scheduled intake or follow-up appointment (no-call/no-show)
  • You cancel or reschedule less than 24 hours before your appointment (may be waived with documentation of extenuating circumstances)

Is this an Emergency? click here and dial 911

During business hours: Emergency Assessment appointments are available at TCC (The Counseling Center), with dedicated hours from 1-3pm Monday-Thursday. Wait times outside these hours may vary based on counselor availability. Emergency Assessments are different from regular counseling and typically last no more than 20-30 minutes. The goal is to assess immediate needs and concerns (e.g. something that needs attention today, immediate safety of self or other) and work together to identify resources. Some examples of concerns appropriate for an Emergency Assessment include safety concerns (e.g., suicide, violence risk), hearing voices, recent discharge from a psychiatric hospital, among others. Front desk staff at TCC will assist students presenting with non-urgent concerns in scheduling an intake appointment based on student and counselor’s schedule.

After-business hours: TCC has an on-call crisis counselor for after hours emergencies. The Crisis Counselor can be reached by calling Public Safety (843.953.5611) and requesting to speak with the counselor on-call. You can also contact the National Suicide Prevention Lifeline at 1.800.273.8255. For significantly distressing depression or anxiety, we strongly encourage students to go to the nearest ER (MUSC or Roper St. Francis downtown Charleston) or call 911 to ensure safety.

-